异常回访新增过滤逻辑

back_ground_module/Exception_Task.py

@@ -16,7 +16,8 @@ logger = configure_task_logger()
 
 # 获取已经配置好的错误任务日志记录器
 error_task_logger = configure_error_task_logger()
-
+output_dir = "output"  # 设置输出目录
+os.makedirs(output_dir, exist_ok=True)
 
 class NewExceptionTask:
     """
@@ -24,6 +25,7 @@ class NewExceptionTask:
     """
 
     def __init__(self):
+        self.exception_service_todo = None
         self.get_feature_usage = None
         self.saas_create_time = None
         self.index = None
@@ -44,6 +46,47 @@ class NewExceptionTask:
         self.different_industries = None
         self.different_industries_list = None
         self.groupnotification = None
+        self.fields_mapping = {
+            "门店名称": "_widget_1748241895830",
+            "联系人": "_widget_1748241895831",
+            "开户时间": "_widget_1748241895839",
+            "门店编码": "_widget_1748241895842",
+            "联系方式": "_widget_1748241895832",
+            "系统版本": "_widget_1748241895850",
+            "公司名称": "_widget_1748241895844",
+            "运营顾问": "_widget_1748246808679",
+            "区域经理": "_widget_1748246808682",
+            "公司等级": "_widget_1748241895846",
+            "运营专家": "_widget_1748246808681",
+            "操作模式E.L/E.S": "_widget_1748241895853",
+            "活跃健康状态变化": "_widget_1748241895829",
+            "初始日": "_widget_1748241895833",
+            "推进日": "_widget_1748241895834",
+            "异常跟进情况描述": "_widget_1748512176640",
+            "异常变化原因": "_widget_1748512176641",
+            "正常使用": "_widget_1748512176643",
+            "门店原因": "_widget_1748512176645",
+            "服务原因": "_widget_1748512176647",
+            "产品原因": "_widget_1748512176649",
+            "未正式切换": "_widget_1748512176651",
+            "跟进状态": "_widget_1748512176655",
+            "是否可激活": "_widget_1758615839701",
+            "是否有续约风险": "_widget_1758615839703",
+            "当前跟进人": "_widget_1748246808678",
+            "激活策略": "_widget_1758615839717",
+            "跟进时间": "_widget_1748512176654",
+            "是否跟进完成": "_widget_1751273412737",
+            "区域客服": "_widget_1748246808680",
+            "大区": "_widget_1748241895847",
+            "省": "_widget_1748241895848",
+            "城市": "_widget_1748241895855",
+            "门店类型": "_widget_1748241895849",
+            "saas客户类型": "_widget_1748241895851",
+            "门店阶段": "_widget_1748241895852",
+            "提交人": "creator",
+            "提交时间": "createTime",
+            "更新时间": "updateTime"
+        }
 
     def calculate_date_one(self, start_offset=0):
         """
@@ -131,6 +174,11 @@ class NewExceptionTask:
         self.NGV_data_list = api_instance.entry_data_list(payload).get("data", [])
         # print("NGV获取后的类型：", type(self.NGV_data_list))
 
+        # 获取异常服务待办
+        payload = {"api_key": "675b900991ad2491c69389ca", "entry_id": "68340de79f116c0b66b6b0cc"}
+        self.exception_service_todo = api_instance.entry_data_list(payload).get("data", [])
+        print(self.exception_service_todo)
+
     @staticmethod
     def build_index(json_list):
         index = {}
@@ -186,6 +234,7 @@ class NewExceptionTask:
             logger.info("开始运行SaaS异常回访")
 
             data_yichang = self.data_yichang_S.copy()
+            # data_yichang.to_csv(os.path.join(output_dir,"data_yichang.csv"), index=False)
 
             def replace_values(series):
                 # 使用条件判断来进行替换
@@ -196,6 +245,16 @@ class NewExceptionTask:
 
             for index_num, row in data_yichang.iterrows():  # 对过滤后的每一条进行派发
                 try:
+
+                    is_pass = False
+                    for exception_service in self.exception_service_todo :
+                        if exception_service['_widget_1748241895842'] == row['org_code'] and exception_service['_widget_1748512176655'] in ['未处理', '处理中']:
+                            is_pass = True
+                            break
+                    if is_pass:
+                        logger.info(f"已存在待办，跳过该条记录: {row}")
+                        continue
+
                     payload_dict = {}
 
                     distribution_date = datetime.datetime.now(datetime.timezone.utc)
@@ -225,6 +284,7 @@ class NewExceptionTask:
                     UUid = time.strftime("%Y%m%d%H%M%S", time.localtime())
 
                     NGV_data_id = None
+                    reason = None
                     # 获取关联数据
                     for NGV_Data in self.NGV_data_list:
                         # NGV_Data = NGV_Data.get("data")
@@ -233,9 +293,15 @@ class NewExceptionTask:
                             province_name = NGV_Data.get("_widget_1734062123090")
                             city_name = NGV_Data.get("_widget_1734062123092")
                             area_name = NGV_Data.get("_widget_1734062123094")
-                            # 
+                            # 门店原因
+                            reason = NGV_Data.get("_widget_1758617393828")
                             logger.info(f"获取关联数据成功:{NGV_data_id}, {province_name}, {city_name}, {area_name}")
 
+                    # 判断门店原因
+                    if reason in ["门店倒闭", "门店转让", "加盟其他连锁","切换竞品","虚拟门店","重新开户","已退款","二套系统"]:
+                        continue
+
+
                     if not NGV_data_id:
                         logger.warning(f"未找到关联数据，请检查门店编码: {row['org_code']}")